紧急警报常见问题

主要研究 Emergency Alert Frequently Asked Questions

All 主要研究-affiliated persons are automatically opted-in to receive notifications. These will be sent to the primary email address for the campus to which that user account has been linked.  This is in the interest of public safety for all community members.

主要研究警报 is used to notify users of significant events that may cause an immediate or on-going threat to the health and/or safety of our campus communities: Durham, 曼彻斯特, 康科德法学院, 花岗岩州立学院和USNH办公室.  The system is designed to notify a large population quickly of hostile events, 恶劣天气, 或者危险的情况.  We may also use the emergency 警报 system to announce Curtailed Operations, serious traffic delays or other public safety concerns.

是的! 去 警报.主要研究.edu and create an account – see the instructions under “How do I sign up for 主要研究警报?”

You do not need to be affiliated with 主要研究 to sign up for 警报s.  去 警报.主要研究.edu 点击“注册”.  一旦您添加了您的联系方式, be sure to click “Opt-In Lists” and choose which 警报s will be relevant to you. Without choosing a list, you will not receive any 警报s.

登录主要研究警报s,网址为 警报.主要研究.edu.  You may add or remove contact methods to include additional email addresses and/or phone numbers to receive text 警报s.  Be sure to update your cell phone provider if it has changed from your initial enrollment.  Click on the “Opt-In Lists” tab and then check or un-check the boxes based on which 警报 categories you would like to receive.

一旦您注册了主要研究警报, you will need to opt-in to at least 1 list in order to receive 警报s.  登录主要研究警报s,网址为 警报.主要研究.edu using the credentials you have created, remember, this system does not use your 主要研究 credentials.  Once logged in, there is a tab labelled “Opt-In Lists”, click this option.  Choose from the list the campuses and/or 警报s that are relevant to you and click “subscribe”.

If you have subscribed to a list and are still not getting 警报s, check to be sure that your delivery methods are correct. Both text and email options can be tested by clicking the yellow “Test” button. Be sure that you have chosen the correct cell phone provider for your text device. If you do not see your specific provider in the list of options, talk with your cell service provider to see if they use another service to send out text messages.  (For example: Google Fi uses T-Mobile, choose T-Mobile from the list of options. Be sure click “test” to make sure the text 警报 will come through)

如果这些选项不能解决问题, contact your cell phone service provider to be sure that they have not “black-listed” RAVE notifications. RAVE is the platform from which the emergency 警报s are sent. On rare occasions companies have incorrectly flagged these notifications as SPAM, 或者不请自来的信息.

最后,支持可通过电子邮件到 主要研究.Alertinfo@主要研究.edu or by phone at the 主要研究 IT Service Desk at 603-862-4242.

All campus-affiliated persons are opted in to the Alerts system automatically, 这些账户不能被删除. To stop receiving 警报 messages, log into 主要研究警报s at 警报.主要研究.edu. Click on the “Opt-In Lists” tab and then un-check the boxes for all 警报 categories. If you wish to receive 警报s in the future you can log in and re-select any of the available 警报 categories.

Non-University community members have the option to remove their accounts.  在警报时登录主要研究警报.主要研究.edu. In the “My Account” tab, in the section with your name and username, click the “edit” button.  On the right-hand side of the screen click the “Delete Account” button.

You can also temporarily stop text 警报s by replying “Stop” to an 警报 you have received.

警报.主要研究.edu 登录主要研究警报系统.  点击“选择加入列表”选项卡.  If there is a check mark in the “subscribe” box next to an 警报 that you do not want to receive, click the check mark and the box should then be empty. 

All 主要研究-affiliated persons are automatically opted-in to receive notifications from 主要研究警报s. All 主要研究 email accounts will receive notifications sent to the campus to which that email account has been linked.  This is in the interest of public safety for all community members.

At this time, 主要研究 has opted not to use the telephone feature in the 警报 system.  You are welcome to include a telephone number where you would like to receive 警报 notifications, 但是在这个时候, only email and text messages will be sent via 主要研究警报s.